Refunds & Billing FAQs

Overview

This article answers the most common billing-related questions.

Are refunds available?

Refunds are handled on a case-by-case basis. Please review StoreEngine’s refund policy or contact support.

Why was I charged today?

Charges occur on your billing renewal date.

Can I change plans?

If plan changes are available, they can be managed from the billing dashboard.

Still need help?

For billing questions, contact support with your account email.

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