Giving Your AI Agents Better Business Instructions

Your AI Agents produce better work when StoreEngine has accurate information about your business.

Clear instructions help the agents match your brand, recommend relevant actions, and avoid content that does not fit your store.

Information to Keep Updated

Make sure StoreEngine has the correct:

  • Business and store name
  • Products or services you sell
  • Target customers
  • Brand voice and preferred writing style
  • Shipping and delivery policies
  • Return and refund policies
  • Customer service information
  • Promotions and discount rules
  • Restricted topics or claims to avoid

Writing Effective Instructions

Be specific about the outcome you want.

Instead of:

“Create a promotion.”

Use:

“Create a weekend promotion for our outdoor power tools. Use a helpful, straightforward tone and focus on free shipping. Do not offer a percentage discount.”

Add Useful Context

Include details that could change the result, such as:

  • The product or collection to feature
  • The intended customer
  • The purpose of the content
  • The desired tone
  • Important dates
  • Offers that may or may not be used
  • Words, topics, or claims to avoid

Review the First Results

When using an agent for a new type of task, review the first few results carefully. Edit or request changes when needed so the work more closely matches your expectations.

Keep Your Information Current

Update your business instructions whenever you change your products, policies, audience, or brand positioning.

Outdated information can lead to inaccurate recommendations or content.

Related articles:

  • Reviewing and Approving AI Agent Work
  • Managing AI Agent Permissions and Automation
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